Ultimate Certified Bakersfield
Welcome to Hino of Bakersfield / Donahue Truck, Inc. We are an authorized Hino Light and Medium Duty Truck Dealer. We have been serving California with transportation solutions since 1983.
Our mission is to provide safe, cost-effective and capital efficient transportation solutions to small and medium size businesses on the Pacific Coast, Central Valley and North Bay. We conduct our business with honesty and a wholesome respect for the dignity of our fellow employees, our customers and the larger community of which we are a part.
Our objective is to become the premier truck sales, lease, rental and maintenance facility in California. We hope to accomplish this by meeting and exceeding all of our customers’ expectations. Our #1 priority is customer satisfaction. We do our best to provide the highest quality services available in this region.
We’re Certified Ultimate!
Certified Ultimate Dealers have changed the way they do business for Sales, Parts, Service and overall support to be able to deliver the Ultimate Ownership Experience at every level. Take a look at what it takes to meet the premier standards of Hino Dealerships, and what this means to you
SALES
INVENTORY
Certified Ultimate Dealerships are committed to carrying inventory at a level right for their market – that means when you need it, they will have it!
COMMUNICATION
Sales associates are held to the highest standards in the industry. Certified Ultimate Sales professionals work to make sure you have the information you need to make a profitable business decision.
TRAINING
It’s one thing to own the most advanced engineering in light and medium duty trucks, it’s another to get the most out of it! – Certified Ultimate Dealers are trained to get you up and running with leading industry services like Hino INSIGHT and HinoCare.
PARTS
INVENTORY
Certified Ultimate Dealers are required to carry more inventory in parts for top level service and repair/replace items. Above the industry average. That means it’s in-stock when you need it – not on the other side of the country.
DELIVERY
In the event that you’re not able to be at the dealership to pick-up, your Certified Ultimate dealer will deliver it – free.
SERVICE
RAPID EVALUATION
Two hour evaluation of your vehicle means you know where you stand from the get-go. Certified Ultimate Dealerships are focused on getting you the information you need to make decisions and back on the road in the shortest possible time.
TRAINING
The Hino Master Elite training program is one of the toughest qualifications for service staff in the industry. Certified Ultimate service teams are trained in Rapid Evaluation, Hino’s highest level of training.
COMMUNICATION
Information is power – and information in service means you get back on the road sooner. Certified Ultimate service teams feed data to Hino INSIGHT as they perform services – you’re notified in real-time – you know exactly where you stand every step of the way. Now you can make decisions on resource allocation faster here than anywhere else.
OWNERSHIP
When you buy a Hino you’re getting much more than just a truck. Our goal is to provide the ultimate ownership experience from the time you reach us and for the lifespan of your Hino.
INDUSTRY LEADING 5-YEAR WARRANTY COVERAGE
Industry-best engine warranty of 5 years, 250,000 mileage coverage. (STANDARD). Extended engine and after-treatment warranties out to 7 years 300,000 miles available.
Best-in-class 5 year/250,000 miles of extended 2020 model year+ Allison transmission-equipped Hino’s include a 5-year unlimited mile transmission warranty
24/7 ASSISTANCE
We’ve got your back! covered that is. For the first three years of ownership regardless of mileage. HinoWatch is there to ensure you are protected night and day, year round – with roadside assistance for your Hino Truck anywhere throughout the United States and Canada.
BUSINESS INTELLIGENCE.
Hino EDGE is the industry’s only fully integrated connected vehicle platform. Hino EDGE combines Telematics, Remote Diagnostics, and Case Management to maximize uptime and streamline fleet management.
TELEMATICS
With EDGE TELEMATICS, Powered by Telogis, you can monitor idle times, heavy breaking, speed, location, distance traveled, and much more.
REMOTE DIAGNOSTICS
EDGE REMOTE DIAGNOSTICS will alert you, your dealer, and Hino in the event of a DTC and we will direct you as to the next steps and urgency.
CASE MANAGEMENT
EDGE CASE MANAGEMENT will streamline the service process with appointment coordination and service progress updates.
ADDED PROTECTION.
Controlling vehicle maintenance costs are a challenge that fleet managers and business owners are faced with everyday. HinoCare meets that challenge by locking in planned maintenance costs for up to 7 years.
You’re not only able to plan more accurately but can rest easy knowing that your vehicles are current with preventive service and delivering the most cost effective ownership available.
Parts
Hino of Santa Maria / Donahue Truck, Inc. Genuine Hino Parts and Accessories ensure your truck performs the way it was meant to! As an authorized Hino Light and Medium Duty Truck dealer our Parts Department is here to serve you for all Hino Truck models.
Hinostyle Accessories
HinoStyle makes any Hino truck stand out from the crowd.
HinoStyle trim pieces are made from premium quality highly polished 304 grade stainless steel with noncorrosive and non-magnetic properties. Our steps are made from highly polished 430 grade stainless steel that can endure the constant use associated with the commercial truck environment. All adhesive trim products use a double sided heavy duty 3M adhesive tape to create an ultra-strong bond to painted surfaces. Installation instructions are included with each item.
Major components (sun visors, hood deflectors) include step-by-step instructions for assembly and installation. It is recommended that installation be completed by an experienced Dealership Professional utilizing the proper tools and techniques. Hino Stainless Steel products (excluding electrical components) carry a 12 month/unlimited mileage product warranty against defects in material or workmanship.
Service
When you have a problem with your truck, Hino of Santa Maria / Donahue’s team of trained technicians will fix your truck properly, quickly, and at a fair price.
If you can’t bring your truck to our yard for maintenance, Donahue has state of the art Mobile Maintenance units that make it possible for us to perform service on your vehicles at your location. This adds convenience to your operation and saves you driver hours and fuel cost.
Call us and give us the opportunity to save you money, time, and headaches.
Finance
Hino has great finance and lease programs available through their partners Toyota Commercial Finance and Hitachi Capital America Corp. Our finance specialists are here to help you get the right financing package for your needs.
